Welcome to Western Sydney Business Access

 fb tw yt in 

05 February 2020 Posted by 


MORE than 500 NSW Government websites will face the chopping block and be consolidated into a single nsw.gov.au website, to save customers time and money.
Minister for Customer Service Victor Dominello said at least two thirds of the existing 750 websites across Government were outdated and could be consolidated into a single-use website.
“We are declaring war on unnecessary NSW Government websites in an effort to provide customers with a more user-friendly experience. The new one-stop shop website will save people time and provide taxpayers with value for money by slashing tens of millions of dollars of costs over the next decade,” Mr Dominello said.
“People rightly expect a seamless digital experience when purchasing goods and services. It should be no different when dealing with Government.
“Rather than presiding over a wasteland of redundant websites, we need to be gathering real-time feedback from users and striving to continually refine and improve our digital assets.”
The Department of Customer Service is collaborating closely across government to help agencies get ready to retire little-used sites or merge information to nsw.gov.au which will become the centralised online home of NSW Government.
The nsw.gov.au online home will make it easier for customers to find information and advice on government services and activities and help them find answers to common questions such as school term dates.
A trial version of the refreshed nsw.gov.au website will go live at the end of the month, and will include information on drought relief, bushfire assistance, and births, deaths and marriages.
The website will be progressively upgraded and incorporate customer feedback. It will be closely modelled off the UK’s one-stop shop www.gov.uk website.


Publisher and editor, Michael Walls.
Mobile: 0407 783 413
Email: info@wsba.com.au
Mail: PO Box 186, Kurrajong NSW 2758
Office phone: 61 2 4572 2336

Western Sydney Business Access (WSBA) covers the business and community issues of the Greater Western Sydney region of Australia. WSBA is the popular media source for connecting with the pulse of the region and tapping into it's vast opportunities and networks.