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Scene from last year's gala event. Featured

Gala awards night Liverpool debut
MADE in the West Film Festival 2018 will be held on Saturday, November 24 at Event Cinemas, Liverpool.

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Featherdale offers many attractions. Featured

Chicken farm turns tourist icon
 ILIANA STILLITANO
AVID bird enthusiast Bruce Kubbere would revel when the neighbourhood kids turned up on his vast property to look at his treasured feathered friends in his aviaries.

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NEW REGIONAL TOURIST CAMPAIGN Featured

Mountains to Hawkesbury to "wake up"
THE Blue Mountains, Hawkesbury and Penrith are showcased in a new cooperative tourism marketing campaign, developed by Destination NSW in partnership with the Regional Strategic Alliance.

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How Trump won using social media

By Deb Jeffreys

DO you remember that a few weeks out from the final vote in the US Election that Trump’s popularity dropped?

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NEW SCIENCE OF MARKETING Featured

Why old school tactics don’t cut it

By Tony Eades

IT’S really quite simple.

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CUSTOMER SERVICE TRENDS Featured
01 November 2016

CUSTOMER SERVICE TRENDS

Young couples grumpier than old men

By Michael Walls

RESEARCH from the Customer Service Institute of Australia (CSIA) reveals a generational shift in customer service satisfaction.

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GAME-CHANGING MARKETING TRENDS Featured

The Power of Micro-Moments

By Tony Eades

AS you set the course for your brand in 2016 it’s important to be aware of developments and insights that I believe are game-changing - those trends that represent a new frontier for marketers this year.

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logosmallWestern Sydney Business Access (WSBA) covers the business and community issues of the Greater Western Sydney region of Australia. WSBA is the popular media source for connecting with the pulse of the region and tapping into it's vast opportunities and networks.